1. What are smart home systems?
Answer :
Smart home systems are technological solutions that enable you to control lighting, climate, security, and entertainment in your home remotely or automatically.
2. Can I control the smart home system via my phone?
Answer :
Yes, all Syncroniser smart home systems support mobile app control as well as voice assistant integration.
3. What types of EV chargers does Syncroniser support?
Answer :
We support both AC and DC chargers compatible with Type 1, Type 2, CCS, and CHAdeMO standards.
4. Do you provide installation and maintenance services for EV charging stations?
Answer :
Yes, we have a licensed installation team and provide maintenance and support services.
5. What are ELV systems?
Answer :
ELV (Extra Low Voltage) systems include surveillance, access control, fire alarm, intercom, and network cabling systems operating at low voltage levels.
6. Are ELV systems installed according to local regulations?
Answer :
Absolutely, we fully comply with local codes and standards to ensure safety and efficiency.
7. How secure are smart home systems against hacking?
Answer :
Smart home systems use advanced encryption and secure authentication protocols. However, we always recommend updating firmware regularly and using strong passwords to enhance security.
8. Can I integrate my existing home devices with the smart home system?
Answer :
Yes, Syncroniser’s solutions are designed to integrate seamlessly with many existing devices and brands, ensuring smooth upgrades without needing full replacements.
9. How long does it take to install a full smart home system?
Installation time varies by project size but typically ranges from 1 to 5 days for most residential properties.
10. Are your EV chargers compatible with all electric vehicle brands?
Our chargers support all major EV standards, making them compatible with nearly all electric vehicle brands worldwide.
11. What happens if there is a power outage? Can the EV charger still work?
In case of a power outage, EV chargers will pause charging. We recommend pairing with a backup power solution if uninterrupted charging is critical.
12. How do you ensure compliance with local regulations for ELV system installations?
Our engineers are fully trained on local building codes and safety standards. We obtain all necessary permits and perform inspections to guarantee compliance.
13. Can ELV systems be expanded or upgraded later?
Absolutely! Our ELV designs are modular and scalable, allowing for future expansion or integration with new technologies.
14. Do you provide remote support and troubleshooting for installed systems?
Yes, we offer remote monitoring and technical support services to quickly resolve any issues and optimize system performance.
15. What maintenance is required for smart home and ELV systems?
Regular software updates, occasional hardware checks, and cleaning of sensors and cameras are recommended to maintain optimal performance.